Resolved on June 29, 2026.
On June 26, 2026, at 6:00 AM PDT, Autodesk identified an issue where customers were experiencing issues in viewing updated data and scheduled notification, autorenewal, and reminder emails were not being delivered within TradeTapp. Once the issue was resolved on June 29, 2026, at 4:35 AM PDT, TradeTapp returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Update timeline
- resolved Jun 29, 2026, 12:38 PM UTC
On June 26, 2026, at 6:00 AM PDT, Autodesk identified an issue where customers were experiencing issues in viewing updated data and scheduled notification, autorenewal, and reminder emails were not being delivered within TradeTapp. Once the issue was resolved on June 29, 2026, at 4:35 AM PDT, TradeTapp returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
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