Flow Capture incident

Autodesk Docs for Government | BIM Collaborate Pro for Government

Resolved after 40 minutes, affecting Autodesk Docs for Government and BIM Collaborate Pro for Government, on July 29, 2026.

resolved Jul 29, 2026, 08:06 PM UTC

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Started
Jul 29, 2026, 07:26 PM UTC
Resolved
Jul 29, 2026, 08:06 PM UTC
Duration
40m
Detected by Pingoru
Jul 29, 2026, 07:26 PM UTC

Affected components

Autodesk Docs for GovernmentBIM Collaborate Pro for Government

Update timeline

  1. investigating Jul 29, 2026, 07:26 PM UTC

    We are investigating reports of customers experiencing an issue where they are unable to access or view assigned product details in Autodesk Docs for Government and BIM Collaborate Pro for Government. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. investigating Jul 29, 2026, 08:04 PM UTC

    We are continuing to investigate an issue where customers experiencing an issue where they are unable to access or view assigned product details in Autodesk Docs for Government and BIM Collaborate Pro for Government. We will provide an update within 60 minutes or sooner if we have more information to share.

  3. resolved Jul 29, 2026, 08:06 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

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