Fastmail incident

Interrupted access to Fastmail services due to Cloudflare outage

Resolved after 3 hours 23 minutes, on November 18, 2025.

identified Nov 18, 2025, 12:30 PM UTC

An outage at Cloudflare, our external web hosting provider, is preventing some users from accessing www.fastmail.com. Users should still be able to access webmail by going to [app.fastmail.com](http://app.fastmail.com) directly. Cloudflare hosts a large fraction of web content, so users may also see images or external links failing to load in emails..

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Started: Nov 18, 2025, 12:30 PM UTC
Resolved: Nov 18, 2025, 03:53 PM UTC
Duration: 3h 23m
Detected by Pingoru: Nov 18, 2025, 12:30 PM UTC

Update timeline

identified Nov 18, 2025, 12:30 PM UTC

An outage at Cloudflare, our external web hosting provider, is preventing some users from accessing www.fastmail.com. Users should still be able to access webmail by going to [app.fastmail.com](http://app.fastmail.com) directly. Cloudflare hosts a large fraction of web content, so users may also see images or external links failing to load in emails..
resolved Nov 18, 2025, 03:53 PM UTC

Cloudflare has reported that this incident has been resolved..

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