Exa AI incident

Degraded latency for ZDR customers specific types

Minor

Resolved after 4 days, affecting Search API (Default) and Exa MCP, on July 24, 2026.

investigating Jul 24, 2026, 05:00 PM UTC

We are currently investigating this incident, affected components are the Search API with ZDR keyword and ZDR auto.

Started: Jul 24, 2026, 05:00 PM UTC
Resolved: Jul 28, 2026, 05:19 PM UTC
Duration: 4d
Detected by Pingoru: Jul 24, 2026, 05:00 PM UTC

Affected components

Search API (Default)Exa MCP

Update timeline

investigating Jul 24, 2026, 05:00 PM UTC

We are currently investigating this incident, affected components are the Search API with ZDR keyword and ZDR auto.
resolved Jul 28, 2026, 05:19 PM UTC

This incident has been resolved.

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