Exa AI incident
Elevated latencies across search endpoints causing some requests to fail
Minor
Resolved after 2 hours 21 minutes, affecting Search API (Default) and Search API (People) and 1 more, on September 21, 2026.
We've deployed fixes and scaled the affected components, and are monitoring the confirm recovery.
Affected components
Search API (Default)Search API (People)Websets
Update timeline
- investigating Sep 21, 2026, 12:39 PM UTC
We are currently investigating this incident.
- identified Sep 21, 2026, 01:00 PM UTC
We have identified the source of the elevated latencies and are working to fix it.
- monitoring Sep 21, 2026, 01:20 PM UTC
We've deployed fixes and scaled the affected components, and are monitoring the confirm recovery.
- resolved Sep 21, 2026, 03:00 PM UTC
This incident has been resolved.
Your product runs on more than Exa AI
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services