Exa AI Outage History

Exa AI is up right now

Pingoru has recorded 61 incidents for Exa AI: 61 in the last 12 months and 20 in the last 90 days.

Source: status.exa.ai

61incidents recorded
61last 12 months
20last 90 days
2 hourstypical duration
Incidents per month
02040AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Exa AI in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026312 of 720 (2%)
May 20261421 of 744 (3%)
June 2026211 of 720 (0%)
July 2026397 of 744 (13%)
August 202631 of 744 (0%)
September 20261710 of 720 (1%)
October 202600 of 578 (0%)

Incidents, newest first

Minor September 21, 2026 Elevated failures affecting Agent runs 4h 56m Agents API

Started Sep 21, 2026, 10:17 PM UTC· resolved Sep 22, 2026, 03:13 AM UTC

  1. investigating Sep 21, 2026, 10:17 PM UTC

    We're investigating elevated failures and delays affecting the Agents API. Some agent runs may fail to start or complete.

  2. identified Sep 21, 2026, 10:30 PM UTC

    The issue was isolated to a service-side capacity constraint. A fix is being worked on.

  3. monitoring Sep 22, 2026, 02:54 AM UTC

    Mitigation has been deployed and agent run error rates have returned to normal. We are monitoring to confirm full recovery.

  4. resolved Sep 22, 2026, 03:13 AM UTC

    This incident has been resolved. Agent runs are starting and completing normally, and error rates have remained at baseline through our monitoring period.

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Minor September 21, 2026 Search API is back up 1m Search API (Default)

Started Sep 21, 2026, 01:44 PM UTC· resolved Sep 21, 2026, 01:46 PM UTC

  1. investigating Sep 21, 2026, 01:44 PM UTC

    Default is down at the moment. This incident was automatically created by Instatus monitoring.

  2. resolved Sep 21, 2026, 01:46 PM UTC

    Default is back up. This incident was automatically resolved by Instatus monitoring.

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Minor September 21, 2026 Elevated latencies across search endpoints causing some requests to fail 2h 21m Search API (Default), Search API (People), Websets

Started Sep 21, 2026, 12:39 PM UTC· resolved Sep 21, 2026, 03:00 PM UTC

  1. investigating Sep 21, 2026, 12:39 PM UTC

    We are currently investigating this incident.

  2. identified Sep 21, 2026, 01:00 PM UTC

    We have identified the source of the elevated latencies and are working to fix it.

  3. monitoring Sep 21, 2026, 01:20 PM UTC

    We've deployed fixes and scaled the affected components, and are monitoring the confirm recovery.

  4. resolved Sep 21, 2026, 03:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 18, 2026 Agent runs failing to start 25m Agents API

Started Sep 18, 2026, 02:00 PM UTC· resolved Sep 18, 2026, 02:25 PM UTC

  1. investigating Sep 18, 2026, 02:00 PM UTC

    We’re investigating elevated failures affecting the Agent API.

  2. identified Sep 18, 2026, 02:15 PM UTC

    The issue was isolated to a service-side capacity constraint.

  3. monitoring Sep 18, 2026, 02:23 PM UTC

    Mitigation was applied and recovery is underway; error rates are being monitored.

  4. resolved Sep 18, 2026, 02:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 18, 2026 We are investigating a latency degradation affecting Search endpoints 1h 24m Search API (Default), Search API (People), Websets, Exa MCP

Started Sep 18, 2026, 12:13 PM UTC· resolved Sep 18, 2026, 01:37 PM UTC

  1. investigating Sep 18, 2026, 12:00 PM UTC

    We are currently investigating this incident.

  2. monitoring Sep 18, 2026, 01:35 PM UTC

    Response times and availability are improving as we monitor applied mitigations.

  3. resolved Sep 18, 2026, 01:37 PM UTC

    Search and content latencies are restored

  4. resolved Sep 18, 2026, 01:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 25, 2026 Elevated latency in the /search endpoint 53m Search API (Default)

Started Aug 25, 2026, 03:30 PM UTC· resolved Aug 25, 2026, 04:23 PM UTC

  1. investigating Aug 25, 2026, 03:30 PM UTC

    We are currently investigating this incident.

  2. identified Aug 25, 2026, 03:36 PM UTC

    We are continuing to work on a fix for this incident.

  3. resolved Aug 25, 2026, 04:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 14, 2026 Brief elevated errors on Search API –

Started Aug 14, 2026, 01:11 AM UTC· resolved Aug 14, 2026, 01:11 AM UTC

  1. resolved Aug 14, 2026, 01:11 AM UTC

    00:45–00:55 UTC — some Search API requests errored or timed out. Resolved; no data loss.

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Minor July 24, 2026 Degraded latency for ZDR customers specific types 4d Search API (Default), Exa MCP

Started Jul 24, 2026, 05:00 PM UTC· resolved Jul 28, 2026, 05:19 PM UTC

  1. investigating Jul 24, 2026, 05:00 PM UTC

    We are currently investigating this incident, affected components are the Search API with ZDR keyword and ZDR auto.

  2. resolved Jul 28, 2026, 05:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 24, 2026 API outage 16m

Started Jul 24, 2026, 10:58 AM UTC· resolved Jul 24, 2026, 11:14 AM UTC

  1. investigating Jul 24, 2026, 11:11 AM UTC

    We’re investigating an issue causing the Exa API to be unavailable. Next update in 30 minutes.

  2. resolved Jul 24, 2026, 11:14 AM UTC

    This incident has been resolved and the Exa API is fully operational again. We’ll continue to monitor for stability.

  3. resolved Jul 24, 2026, 11:19 AM UTC

    The impact window was 10:58–11:14 UTC (16 minutes).

Read the full incident report →

Major July 22, 2026 /search Endpoint Incident –

Started Jul 22, 2026, 08:48 AM UTC· resolved Jul 22, 2026, 08:48 AM UTC

  1. resolved Jul 22, 2026, 08:48 AM UTC

    We experienced an outage affecting the /search endpoint from 07:09–07:31 UTC on 2026-07-22\. Service has recovered and is operating normally.

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Major June 11, 2026 Outage resolved (22:18–22:23 UTC) –

Started Jun 11, 2026, 10:27 PM UTC· resolved Jun 11, 2026, 10:27 PM UTC

  1. resolved Jun 11, 2026, 10:27 PM UTC

    Between 22:18 and 22:23 UTC, some users experienced an outage due to a network configuration issue. The configuration has been corrected and service is fully restored. We’re reviewing safeguards to prevent a recurrence.

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Major May 23, 2026 Elevated error rate on filtered /search queries 2h 13m

Started May 23, 2026, 12:05 AM UTC· resolved May 23, 2026, 02:19 AM UTC

  1. investigating May 23, 2026, 12:05 AM UTC

    We’re investigating an issue causing elevated errors for filtered traffic on /search. Unfiltered traffic is unaffected.

  2. resolved May 23, 2026, 02:19 AM UTC

    Incident resolved — filtered /search queries are operating normally again.

Read the full incident report →

Minor May 14, 2026 Degraded performance with Exa Websets 14h 42m Websets

Started May 14, 2026, 04:00 AM UTC· resolved May 14, 2026, 06:42 PM UTC

  1. investigating May 14, 2026, 04:00 AM UTC

    We are currently investigating this incident.

  2. investigating May 14, 2026, 06:08 AM UTC

    We are currently investigating this incident.

  3. monitoring May 14, 2026, 01:30 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved May 14, 2026, 06:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 12, 2026 Degraded performance in People and Company search 1h 14m Search API (People), Websets

Started May 12, 2026, 08:38 AM UTC· resolved May 12, 2026, 09:52 AM UTC

  1. investigating May 12, 2026, 08:38 AM UTC

    We are currently investigating this incident.

  2. resolved May 12, 2026, 09:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 11, 2026 Search API is down 19m Search API (Default)

Started May 11, 2026, 07:34 AM UTC· resolved May 11, 2026, 07:54 AM UTC

  1. investigating May 11, 2026, 07:34 AM UTC

    Default is down at the moment. This incident was automatically created by Instatus monitoring.

Read the full incident report →

Major May 11, 2026 People search 2h Search API (People)

Started May 11, 2026, 07:10 AM UTC· resolved May 11, 2026, 09:10 AM UTC

  1. identified May 11, 2026, 07:10 AM UTC

    We are continuing to work on a fix for this incident.

Read the full incident report →

Minor May 8, 2026 /search API Degraded Status 46m Search API (Default), Search API (People), Exa MCP

Started May 08, 2026, 09:44 AM UTC· resolved May 08, 2026, 10:30 AM UTC

  1. investigating May 08, 2026, 09:44 AM UTC

    We are currently investigating this incident. Elevated error 5XXs.

  2. identified May 08, 2026, 09:50 AM UTC

    We are continuing to work on a fix for this incident.

  3. resolved May 08, 2026, 10:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 28, 2026 Websets Incident 5h 30m Websets

Started Apr 28, 2026, 06:30 AM UTC· resolved Apr 28, 2026, 12:00 PM UTC

  1. investigating Apr 28, 2026, 06:30 AM UTC

    We are currently investigating this incident.

  2. identified Apr 28, 2026, 07:00 AM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring Apr 28, 2026, 09:00 AM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Apr 28, 2026, 12:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 22, 2026 Elevated latencies and error rate 1h Search API (Default)

Started Apr 22, 2026, 03:50 PM UTC· resolved Apr 22, 2026, 04:50 PM UTC

  1. investigating Apr 22, 2026, 03:50 PM UTC

    We are currently investigating this incident.

  2. resolved Apr 22, 2026, 04:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 22, 2026 Delayed webhook delivery attempts for Websets 5h 11m Websets

Started Apr 22, 2026, 12:00 AM UTC· resolved Apr 22, 2026, 05:11 AM UTC

  1. investigating Apr 22, 2026, 12:00 AM UTC

    We're currently facing delayed webhook delivery attempts for Websets due to an upstream issue.

  2. resolved Apr 22, 2026, 05:11 AM UTC

    This incident has been resolved.

Read the full incident report →