Equinix Metal Outage History

Equinix Metal is up right now

Pingoru has recorded 49 incidents for Equinix Metal: 17 in the last 12 months and 1 in the last 90 days.

Source: status.equinixmetal.com

49incidents recorded
17last 12 months
1last 90 days
4 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Equinix Metal in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202621 of 720 (0%)
May 2026141 of 744 (6%)
June 202623 of 720 (0%)
July 202600 of 744 (0%)
August 202612 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 592 (0%)

Incidents, newest first

Notice September 19, 2025 Madrid - MD2 Network Connectivity Issue 28m Equinix Metal Network

Started Sep 19, 2025, 05:19 AM UTC· resolved Sep 19, 2025, 05:48 AM UTC

  1. investigating Sep 19, 2025, 05:19 AM UTC

    We have identified an issue affecting one of our Top of Rack (ToR) switches at our Madrid Facility. The issue impacted network stability in a limited number of hosts. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.

  2. monitoring Sep 19, 2025, 05:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 19, 2025, 05:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 3, 2025 SP Metro Customer Connectivity Loss 3h 37m

Started Sep 03, 2025, 06:46 PM UTC· resolved Sep 03, 2025, 10:24 PM UTC

  1. resolved Sep 03, 2025, 06:46 PM UTC

    At approximately 18:24 UTC on September 3rd 2025, customers in the Sao Paulo metro may have experienced temporary loss of connectivity. This issue was due to a third party circuit outage. Customer traffic was restored at approximately 18:26 UTC. If you have any questions please contact [email protected]

Read the full incident report →

Minor August 28, 2025 Primary Shared Interconnection impacted 4h 27m Equinix Metal Network, Sao Paulo (SP)

Started Aug 28, 2025, 02:19 AM UTC· resolved Aug 28, 2025, 06:47 AM UTC

  1. investigating Aug 28, 2025, 02:19 AM UTC

    Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Sao Paulo metro. Customers with redundant interconnections are experiencing impact to primary virtual circuits only. Redundant secondary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits. Please reach out at [email protected] with any questions.

  2. identified Aug 28, 2025, 02:33 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Aug 28, 2025, 03:11 AM UTC

    We want to inform you that this issue is due to a hardware problem in our third-party provider's network. The provider's engineers are currently investigating the issue to determine the cause and implement a resolution as quickly as possible.

  4. monitoring Aug 28, 2025, 06:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 28, 2025, 06:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 27, 2025 SG Metro Customer Connectivity Loss 8h 4m

Started Aug 27, 2025, 04:15 AM UTC· resolved Aug 27, 2025, 12:19 PM UTC

  1. resolved Aug 27, 2025, 02:24 PM UTC

    At approximately 12:15 UTC on August 27th 2025, customers in the Singapore metro may have experienced temporary loss of connectivity. This issue was due to a third party circuit outage. Customer traffic was restored at approximately 12:19 UTC. If you have any questions please contact [email protected]

Read the full incident report →

Notice August 22, 2025 Incident due to emergency maintenance by a third-party provider impacting Equinix customers. 1h 47m Seoul (SL)

Started Aug 22, 2025, 10:38 AM UTC· resolved Aug 22, 2025, 12:25 PM UTC

  1. identified Aug 22, 2025, 10:38 AM UTC

    Anycast traffic is currently impacted in the SL metro due to emergency maintenance by a third-party provider.

  2. identified Aug 22, 2025, 10:41 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Aug 22, 2025, 11:14 AM UTC

    We are continuing to work on a fix for the issue. However, customers in TY, OS, HK, and SG metros may have experienced packet loss due to an ungraceful shift in traffic.

  4. monitoring Aug 22, 2025, 11:24 AM UTC

    Anycast traffic in the SL metro has returned to normal as the BGP sessions have been established. We will continue to monitor the results for the next 30 minutes.

  5. resolved Aug 22, 2025, 12:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 8, 2025 DC Network Connectivity Issue 57m Equinix Metal Network

Started Aug 08, 2025, 03:07 PM UTC· resolved Aug 08, 2025, 04:04 PM UTC

  1. investigating Aug 08, 2025, 03:07 PM UTC

    We have identified an issue affecting one of our Top of Rack (ToR) switches at our DC13 Facility, which impacted network stability in a limited number of hosts. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.

  2. monitoring Aug 08, 2025, 03:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 08, 2025, 04:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 8, 2025 SV15 Network Connectivity Issue 1h 11m Silicon Valley (SV), Equinix Metal Network

Started Aug 08, 2025, 07:39 AM UTC· resolved Aug 08, 2025, 08:50 AM UTC

  1. investigating Aug 08, 2025, 07:39 AM UTC

    We have experienced a facility level outage affecting all customer servers in our SV15 facility between 07:16 and 07:30 AM UTC

  2. identified Aug 08, 2025, 07:43 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 08, 2025, 07:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 08, 2025, 08:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 16, 2025 Shared Interconnection Connectivity Issue 7h 50m Frankfurt (FR), London (LD), Paris (PA), Equinix Metal Network and 4 more

Started Jul 16, 2025, 09:18 PM UTC· resolved Jul 17, 2025, 05:08 AM UTC

  1. investigating Jul 16, 2025, 09:18 PM UTC

    Equinix Metal Shared interconnections are currently experiencing impact within the Fabric Network and/or its underlying providers. Customers with redundant interconnections may have experienced issues primarily with their secondary virtual circuits, while redundant primary virtual circuits have remained operational. Conversely, customers with non-redundant interconnections may notice mixed impacts on their virtual circuits. Please note that this maintenance affects the following metros: FR, HE, LD, MD, ML, PA, SK Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.

  2. identified Jul 16, 2025, 09:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 17, 2025, 05:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 15, 2025 AM and ML Shared Interconnection Connectivity Issue 3h 51m Amsterdam (AM), Equinix Metal Network, Milan (ML)

Started Jul 15, 2025, 11:25 PM UTC· resolved Jul 16, 2025, 03:16 AM UTC

  1. investigating Jul 15, 2025, 11:25 PM UTC

    We would like to inform you that the Equinix Metal Shared Fabric interconnections are currently impacted within the Fabric Network and/or its underlying providers. Customers with redundant interconnections may have experienced issues primarily with their secondary virtual circuits, while redundant primary virtual circuits have remained operational. Conversely, customers with non-redundant interconnections may notice mixed impacts on their virtual circuits. Please note that this maintenance affects the following metros: Amsterdam and Milan. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.

  2. monitoring Jul 15, 2025, 11:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 16, 2025, 12:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 16, 2025, 03:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 15, 2025 FR Network Connectivity Issue 41m Equinix Metal Network

Started Jul 15, 2025, 12:11 AM UTC· resolved Jul 15, 2025, 12:53 AM UTC

  1. investigating Jul 15, 2025, 12:11 AM UTC

    We have observed a brief connectivity issue at our FR Metro, which impacted network stability in a limited number of hosts. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.

  2. monitoring Jul 15, 2025, 12:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 15, 2025, 12:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 7, 2025 DC metro connectivity issue 38m Washington DC (DC), Equinix Metal Network

Started Jul 07, 2025, 08:27 PM UTC· resolved Jul 07, 2025, 09:06 PM UTC

  1. investigating Jul 07, 2025, 08:27 PM UTC

    An intermittent connectivity issue with a service provider link has been identified, potentially resulting in increased latency or loss for some customers

  2. identified Jul 07, 2025, 08:30 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 07, 2025, 08:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 07, 2025, 09:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 4, 2025 FR5 DE-CIX link flapped 57m Frankfurt (FR), Equinix Metal Network

Started Jul 04, 2025, 05:17 AM UTC· resolved Jul 04, 2025, 06:15 AM UTC

  1. investigating Jul 04, 2025, 05:17 AM UTC

    We have observed a flap on one of our Internet circuits, and a limited number of customers may have been impacted between 04:54 UTC and 04:57 UTC.

  2. identified Jul 04, 2025, 05:25 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 04, 2025, 05:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 04, 2025, 05:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 04, 2025, 06:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 20, 2025 CH2 GTT Transit Linked Flapped 3h 21m Chicago (CH)

Started Jun 20, 2025, 12:57 AM UTC· resolved Jun 20, 2025, 04:18 AM UTC

  1. investigating Jun 20, 2025, 12:57 AM UTC

    An incident affecting a link with one of the service providers is in progress, which could lead to some users experiencing slower response times or minor delays.

  2. monitoring Jun 20, 2025, 01:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 20, 2025, 04:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 20, 2025 DC | bbr2.dc1 telia circuit flapped 52m Washington DC (DC), Equinix Metal Network

Started Jun 20, 2025, 12:51 AM UTC· resolved Jun 20, 2025, 01:44 AM UTC

  1. investigating Jun 20, 2025, 12:51 AM UTC

    An intermittent connectivity issue with a service provider link has been identified, potentially resulting in increased latency or loss for some customers

  2. monitoring Jun 20, 2025, 01:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 20, 2025, 01:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 9, 2025 Dublin (DB) Network Connectivity Issue 1h 24m Equinix Metal Network, Dublin (DB)

Started Jun 09, 2025, 08:08 AM UTC· resolved Jun 09, 2025, 09:32 AM UTC

  1. investigating Jun 09, 2025, 08:08 AM UTC

    We have identified an issue affecting one of our Top of Rack (ToR) switches at our DB3 Facility, which impacted network stability in a limited number of hosts. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.

  2. monitoring Jun 09, 2025, 08:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 09, 2025, 09:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 4, 2025 SK Connectivity Issue 27m Equinix Metal Network, Stockholm (SK)

Started Jun 04, 2025, 10:27 PM UTC· resolved Jun 04, 2025, 10:54 PM UTC

  1. monitoring Jun 04, 2025, 10:27 PM UTC

    Equinix Metal experienced some routing instability with one of our Transit Providers in the SK Metro. Customers may have had a brief interruption of service while the routes converged Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.

  2. resolved Jun 04, 2025, 10:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 29, 2025 Network Connectivity Issue TY 33m Tokyo (TY), Equinix Metal Network

Started May 29, 2025, 10:24 AM UTC· resolved May 29, 2025, 10:57 AM UTC

  1. investigating May 29, 2025, 10:24 AM UTC

    We experienced an issue in one of our transit provider circuits in TY metro. Please visit status.equinixmetal.com for further updates or contact [email protected] for further assistance.

  2. identified May 29, 2025, 10:26 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 29, 2025, 10:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 29, 2025, 10:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 26, 2025 Instability in one of our OS Metro’s 5m

Started May 26, 2025, 07:21 PM UTC· resolved May 26, 2025, 07:26 PM UTC

  1. investigating May 26, 2025, 07:21 PM UTC

    We have observed some instability in one of our OS Metro’s Transit Providers and are attempting to route around the issue. Anycast Customers in this metro may have experienced some degradation of service

  2. resolved May 26, 2025, 07:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 26, 2025 Network Connectivity Issue - SG Metro 47m Singapore (SG), Equinix Metal Network

Started Apr 26, 2025, 09:15 AM UTC· resolved Apr 26, 2025, 10:03 AM UTC

  1. investigating Apr 26, 2025, 09:15 AM UTC

    We have identified an issue affecting one of our Top of Rack (ToR) switches at our SG5 Facility, which impacted network stability in a limited number of hosts. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.

  2. identified Apr 26, 2025, 09:34 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 26, 2025, 09:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 26, 2025, 10:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 26, 2025 Secondary Metal port impacted in FR Metro (FR5) 1d 16h Frankfurt (FR)

Started Apr 26, 2025, 07:05 AM UTC· resolved Apr 28, 2025, 12:01 AM UTC

  1. investigating Apr 26, 2025, 07:05 AM UTC

    Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Toronto metro. Customers with redundant interconnections are experiencing impact to secondary virtual circuits only. Redundant primary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits. Please reach out at [email protected] with any questions.

  2. investigating Apr 26, 2025, 07:09 AM UTC

    Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Frankfurt metro. Customers with redundant interconnections are experiencing impact to secondary virtual circuits only. Redundant primary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits. Please reach out at [email protected] with any questions.

  3. identified Apr 26, 2025, 07:12 AM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Apr 28, 2025, 12:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 23, 2025 Network Connectivity Issue TY Metro 31m Tokyo (TY), Equinix Metal Network

Started Apr 23, 2025, 07:53 AM UTC· resolved Apr 23, 2025, 08:24 AM UTC

  1. investigating Apr 23, 2025, 07:53 AM UTC

    We are currently investigating a network issue at our TY metro, which is impacting network stability. Please visit status.equinixmetal.com for further updates or contact [email protected] for further assistance.

  2. identified Apr 23, 2025, 08:06 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 23, 2025, 08:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 23, 2025, 08:24 AM UTC

    This incident has been resolved.

Read the full incident report →