Resolved after 1 day 16 hours, affecting Frankfurt (FR), on April 26, 2025.
The issue has been identified and a fix is being implemented.
Affected components
Update timeline
- investigating Apr 26, 2025, 07:05 AM UTC
Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Toronto metro. Customers with redundant interconnections are experiencing impact to secondary virtual circuits only. Redundant primary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits. Please reach out at [email protected] with any questions.
- investigating Apr 26, 2025, 07:09 AM UTC
Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Frankfurt metro. Customers with redundant interconnections are experiencing impact to secondary virtual circuits only. Redundant primary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits. Please reach out at [email protected] with any questions.
- identified Apr 26, 2025, 07:12 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 28, 2025, 12:01 AM UTC
This incident has been resolved.
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