Equinix Metal incident

SG Metro Customer Connectivity Loss

Resolved after 8 hours 4 minutes, on August 27, 2025.

resolved Aug 27, 2025, 02:24 PM UTC

At approximately 12:15 UTC on August 27th 2025, customers in the Singapore metro may have experienced temporary loss of connectivity. This issue was due to a third party circuit outage. Customer traffic was restored at approximately 12:19 UTC. If you have any questions please contact [email protected]

Started
Aug 27, 2025, 04:15 AM UTC
Resolved
Aug 27, 2025, 12:19 PM UTC
Duration
8h 4m
Detected by Pingoru
Aug 27, 2025, 04:15 AM UTC

Update timeline

  1. resolved Aug 27, 2025, 02:24 PM UTC

    At approximately 12:15 UTC on August 27th 2025, customers in the Singapore metro may have experienced temporary loss of connectivity. This issue was due to a third party circuit outage. Customer traffic was restored at approximately 12:19 UTC. If you have any questions please contact [email protected]

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