Equinix Metal incident

Shared Interconnection Connectivity Issue

Resolved after 7 hours 50 minutes, affecting Frankfurt (FR) and London (LD) and 1 more, on July 16, 2025.

identified Jul 16, 2025, 09:18 PM UTC

The issue has been identified and a fix is being implemented.

Started
Jul 16, 2025, 09:18 PM UTC
Resolved
Jul 17, 2025, 05:08 AM UTC
Duration
7h 50m
Detected by Pingoru
Jul 16, 2025, 09:18 PM UTC

Affected components

Frankfurt (FR)London (LD)Paris (PA)Equinix Metal NetworkMadrid (MD)Helsinki (HE)Stockholm (SK)Milan (ML)

Update timeline

  1. investigating Jul 16, 2025, 09:18 PM UTC

    Equinix Metal Shared interconnections are currently experiencing impact within the Fabric Network and/or its underlying providers. Customers with redundant interconnections may have experienced issues primarily with their secondary virtual circuits, while redundant primary virtual circuits have remained operational. Conversely, customers with non-redundant interconnections may notice mixed impacts on their virtual circuits. Please note that this maintenance affects the following metros: FR, HE, LD, MD, ML, PA, SK Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.

  2. identified Jul 16, 2025, 09:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 17, 2025, 05:08 AM UTC

    This incident has been resolved.

Your product runs on more than Equinix Metal

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →