EmploymentHero incident

Data points not syncing from HR to Payroll

Resolved after 6 hours 51 minutes, affecting HR Software, on June 18, 2026.

monitoring Jun 18, 2026, 09:32 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 18, 2026, 07:54 AM UTC
Resolved
Jun 18, 2026, 02:46 PM UTC
Duration
6h 51m
Detected by Pingoru
Jun 18, 2026, 07:54 AM UTC

Affected components

HR Software

Update timeline

  1. investigating Jun 18, 2026, 07:54 AM UTC

    We are currently investigating an issue where some data points are not syncing from HR to Payroll. This appears to be affecting customers connected to both Employment Hero Payroll and Xero.

  2. monitoring Jun 18, 2026, 09:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 18, 2026, 02:46 PM UTC

    This incident has been resolved.

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