EmploymentHero incident
Users are unable to access expense claims and management
Resolved after 1 hour 24 minutes, affecting HR Software, on October 13, 2026.
The issue affecting users accessing expense claims and expense management has been resolved. If you are still experiencing problems, please contact our support team
Affected components
Update timeline
- investigating Oct 13, 2026, 06:25 AM UTC
We are aware of an issue with users accessing expense claims and expense management. We are investigating this issue.
- identified Oct 13, 2026, 07:30 AM UTC
We have identified the cause of the issue affecting users accessing expense claims and expense management. Our team is working on a fix and we will update this page as we make progress.
- monitoring Oct 13, 2026, 07:32 AM UTC
A fix has been deployed for the issue affecting users accessing expense claims and expense management. We are monitoring the situation to confirm full resolution and will update this page shortly.
- resolved Oct 13, 2026, 07:50 AM UTC
The issue affecting users accessing expense claims and expense management has been resolved. If you are still experiencing problems, please contact our support team
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