Is EmploymentHero down?
Last checked 4m agoNo incidents right now.
EmploymentHero is operational right now. Last checked 4m ago; the most recent incident resolved 3d ago.
Real-time EmploymentHero status, recent outages, and incident history — pulled directly from EmploymentHero's official status page at https://status.employmenthero.com every 5 minutes. Pingoru tracks 26 EmploymentHero services and has captured 10 incidents in the last 90 days (98.63% uptime). Get email, Slack, Discord, or webhook alerts the moment EmploymentHero reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- HR Software
Timeline · 4 updates
- identified · Sep 11, 2026, 12:42 AM UTC
We are aware of an issue impacting generating HR documents, where Optional Clauses are not disappearing from finalised documents. We are investigating, and will update as soon as we have further information
- investigating · Sep 11, 2026, 01:41 AM UTC
We are still investigating an issue affecting impacting generating HR documents and are currently investigating. We will provide an update as soon as we have more information.
- identified · Sep 11, 2026, 04:27 AM UTC
We have identified the cause of the issue affecting HR documents and the option clauses. Our team is working on a fix and we will update this page as we make progress.
- resolved · Sep 11, 2026, 07:05 AM UTC
The issue affecting HR documents has been resolved. If you are still experiencing problems, please contact our support team
Latest: The issue affecting HR documents has been resolved. If you are still experiencing problems, please contact our support team
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- Create Pay RunCreate Pay RunCreate Pay RunCreate Pay RunCreate Pay Run
Timeline · 3 updates
- investigating · Sep 02, 2026, 02:00 AM UTC
Hi there. We are currently experiencing an issue that prevents removing employees from a pay run. If you have tried deleting the pay run as a workaround, you may also be seeing an error with that. Our team is actively working on a fix and has already made progress. A resolution is being rolled out now and things should be back to normal soon. . We are aware of issues with not being able to remove employee from a pay run . Unable to delete pay run . Unable to finalise pay run . Unable to adjust leave
- monitoring · Sep 02, 2026, 02:05 AM UTC
The issue has been fixed and we are now monitoring.
- resolved · Sep 02, 2026, 06:37 AM UTC
This incident has been resolved. We apologise for any inconvenience caused.
Latest: This incident has been resolved. We apologise for any inconvenience caused.
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- HR Software
Timeline · 4 updates
- identified · Sep 01, 2026, 04:46 AM UTC
Employee CSV imports are temporarily unavailable due to an identified issue. We are working on a resolution now. Manual employee updates and existing platform data remain fully operational.
- identified · Sep 01, 2026, 08:09 AM UTC
We have narrowed the cause to additional worksites fields during the import, avoid using this column during imports while we continue patch the issue.
- identified · Sep 03, 2026, 04:45 AM UTC
We are continuing to work on a fix for the Personnel CSV import issue. In the meantime, please avoid using the additional worksites fields column during imports. We will provide another update once we have further progress to share.
- resolved · Sep 04, 2026, 05:41 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- HR Software
Timeline · 3 updates
- investigating · Aug 18, 2026, 12:08 AM UTC
We are currently investigating an issue that prevents Managers, Admins, and Owners from creating timesheets on behalf of their direct reports. Workaround: Direct employee timesheet creation remains fully operational. Employees can submit their own timesheets via web or the mobile app as normal. Our engineering team is actively working on a fix. We will post additional updates here as soon as new details are available.
- identified · Aug 18, 2026, 12:45 AM UTC
The issue has been identified and a fix is being implemented.
- resolved · Aug 18, 2026, 01:18 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Create Pay RunCreate Pay RunCreate Pay RunCreate Pay RunCreate Pay Run
Timeline · 4 updates
- investigating · Jul 20, 2026, 11:48 PM UTC
We are aware of instances where employee data is not loading in the pay run and are looking into this as a matter of priority.
- identified · Jul 21, 2026, 01:08 AM UTC
The businesses impacted are those where a leave category has been deleted but is still being referenced within a pay run (for example, where a leave request has been applied using that deleted leave category). As a temporary workaround, restoring the deleted leave category will allow the pay run to load successfully.
- identified · Jul 21, 2026, 01:10 AM UTC
We are continuing to work on a fix for this issue.
- resolved · Jul 21, 2026, 01:51 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full EmploymentHero outage history
4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse EmploymentHero outage history →Or sign up free to get alerts when EmploymentHero breaks · 10 free monitors · No credit card
- Started Sep 11, 2026, 12:42 AM UTC · Resolved Sep 11, 2026, 07:05 AM UTC · 6h 22m
- Problems related to Pay Runs ResolvedStarted Sep 02, 2026, 02:00 AM UTC · Resolved Sep 02, 2026, 06:37 AM UTC · 4h 37m
- Personnel CSV import errors ResolvedStarted Sep 01, 2026, 04:46 AM UTC · Resolved Sep 04, 2026, 05:41 AM UTC · 3d
- Started Aug 18, 2026, 12:08 AM UTC · Resolved Aug 18, 2026, 01:18 AM UTC · 1h 10m
- Pay Runs not loading employee data ResolvedStarted Jul 20, 2026, 11:48 PM UTC · Resolved Jul 21, 2026, 01:51 AM UTC · 2h 3m
- Service disruption on onboarding step - Banking details (Australia HR and Payroll customers). ResolvedStarted Jul 01, 2026, 05:04 AM UTC · Resolved Jul 02, 2026, 12:07 AM UTC · 19h 2m
- Started Jun 23, 2026, 07:44 AM UTC · Resolved Jun 23, 2026, 08:02 AM UTC · 18m
- Started Jun 23, 2026, 06:19 AM UTC · Resolved Jun 23, 2026, 08:50 AM UTC · 2h 31m