Is EmploymentHero down?

Last checked 4m ago
Current status
EmploymentHero is up

No incidents right now.

Official status page: https://status.employmenthero.com · Polled every 5 minutes · 26 components tracked

EmploymentHero is operational right now. Last checked 4m ago; the most recent incident resolved 3d ago.

Real-time EmploymentHero status, recent outages, and incident history — pulled directly from EmploymentHero's official status page at https://status.employmenthero.com every 5 minutes. Pingoru tracks 26 EmploymentHero services and has captured 10 incidents in the last 90 days (98.63% uptime). Get email, Slack, Discord, or webhook alerts the moment EmploymentHero reports a new incident — free for 5 monitors, no credit card.

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EmploymentHero uptime 98.63% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 6h 22m
    Started Sep 11, 2026, 12:42 AM UTC · Resolved Sep 11, 2026, 07:05 AM UTC
    HR Software
    Timeline · 4 updates
    • identified · Sep 11, 2026, 12:42 AM UTC

      We are aware of an issue impacting generating HR documents, where Optional Clauses are not disappearing from finalised documents. We are investigating, and will update as soon as we have further information

    • investigating · Sep 11, 2026, 01:41 AM UTC

      We are still investigating an issue affecting impacting generating HR documents and are currently investigating. We will provide an update as soon as we have more information.

    • identified · Sep 11, 2026, 04:27 AM UTC

      We have identified the cause of the issue affecting HR documents and the option clauses. Our team is working on a fix and we will update this page as we make progress.

    • resolved · Sep 11, 2026, 07:05 AM UTC

      The issue affecting HR documents has been resolved. If you are still experiencing problems, please contact our support team

    Latest: The issue affecting HR documents has been resolved. If you are still experiencing problems, please contact our support team

  2. Resolved 4h 37m
    Started Sep 02, 2026, 02:00 AM UTC · Resolved Sep 02, 2026, 06:37 AM UTC
    Create Pay RunCreate Pay RunCreate Pay RunCreate Pay RunCreate Pay Run
    Timeline · 3 updates
    • investigating · Sep 02, 2026, 02:00 AM UTC

      Hi there. We are currently experiencing an issue that prevents removing employees from a pay run. If you have tried deleting the pay run as a workaround, you may also be seeing an error with that. Our team is actively working on a fix and has already made progress. A resolution is being rolled out now and things should be back to normal soon. . We are aware of issues with not being able to remove employee from a pay run . Unable to delete pay run . Unable to finalise pay run . Unable to adjust leave

    • monitoring · Sep 02, 2026, 02:05 AM UTC

      The issue has been fixed and we are now monitoring.

    • resolved · Sep 02, 2026, 06:37 AM UTC

      This incident has been resolved. We apologise for any inconvenience caused.

    Latest: This incident has been resolved. We apologise for any inconvenience caused.

  3. Resolved 3d
    Started Sep 01, 2026, 04:46 AM UTC · Resolved Sep 04, 2026, 05:41 AM UTC
    HR Software
    Timeline · 4 updates
    • identified · Sep 01, 2026, 04:46 AM UTC

      Employee CSV imports are temporarily unavailable due to an identified issue. We are working on a resolution now. Manual employee updates and existing platform data remain fully operational.

    • identified · Sep 01, 2026, 08:09 AM UTC

      We have narrowed the cause to additional worksites fields during the import, avoid using this column during imports while we continue patch the issue.

    • identified · Sep 03, 2026, 04:45 AM UTC

      We are continuing to work on a fix for the Personnel CSV import issue. In the meantime, please avoid using the additional worksites fields column during imports. We will provide another update once we have further progress to share.

    • resolved · Sep 04, 2026, 05:41 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 1h 10m
    Started Aug 18, 2026, 12:08 AM UTC · Resolved Aug 18, 2026, 01:18 AM UTC
    HR Software
    Timeline · 3 updates
    • investigating · Aug 18, 2026, 12:08 AM UTC

      We are currently investigating an issue that prevents Managers, Admins, and Owners from creating timesheets on behalf of their direct reports. Workaround: Direct employee timesheet creation remains fully operational. Employees can submit their own timesheets via web or the mobile app as normal. Our engineering team is actively working on a fix. We will post additional updates here as soon as new details are available.

    • identified · Aug 18, 2026, 12:45 AM UTC

      The issue has been identified and a fix is being implemented.

    • resolved · Aug 18, 2026, 01:18 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 2h 3m
    Started Jul 20, 2026, 11:48 PM UTC · Resolved Jul 21, 2026, 01:51 AM UTC
    Create Pay RunCreate Pay RunCreate Pay RunCreate Pay RunCreate Pay Run
    Timeline · 4 updates
    • investigating · Jul 20, 2026, 11:48 PM UTC

      We are aware of instances where employee data is not loading in the pay run and are looking into this as a matter of priority.

    • identified · Jul 21, 2026, 01:08 AM UTC

      The businesses impacted are those where a leave category has been deleted but is still being referenced within a pay run (for example, where a leave request has been applied using that deleted leave category). As a temporary workaround, restoring the deleted leave category will allow the pay run to load successfully.

    • identified · Jul 21, 2026, 01:10 AM UTC

      We are continuing to work on a fix for this issue.

    • resolved · Jul 21, 2026, 01:51 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full EmploymentHero outage history

4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse EmploymentHero outage history →

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Outage history

Past 90 days · 9 incidents View full outage history →