EmploymentHero incident

HR Platform currently experience a 504 error

Resolved after 2 hours 11 minutes, affecting HR Software, on October 27, 2026.

monitoring Oct 27, 2026, 06:14 AM UTC

A fix has been implemented and we are currently monitoring the situation. We apologise for any inconvenience caused.

Started
Oct 27, 2026, 05:09 AM UTC
Resolved
Oct 27, 2026, 07:21 AM UTC
Duration
2h 11m
Detected by Pingoru
Oct 27, 2026, 05:09 AM UTC

Affected components

HR Software

Update timeline

  1. investigating Oct 27, 2026, 05:09 AM UTC

    We are currently investigating an issue where the HR platform is non responsive and returning multiple errors

  2. identified Oct 27, 2026, 05:53 AM UTC

    The issue has been identified and a fix is underway

  3. monitoring Oct 27, 2026, 06:14 AM UTC

    A fix has been implemented and we are currently monitoring the situation. We apologise for any inconvenience caused.

  4. resolved Oct 27, 2026, 07:21 AM UTC

    This incident has been resolved

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