EmploymentHero incident

HR - Platform slowness / intermittent error 500s

Resolved after 19 hours 35 minutes, affecting HR Software, on June 1, 2026.

monitoring Jun 01, 2026, 05:43 AM UTC

Our engineers have mitigated the issue and are currently monitoring.

Started
Jun 01, 2026, 04:22 AM UTC
Resolved
Jun 01, 2026, 11:58 PM UTC
Duration
19h 35m
Detected by Pingoru
Jun 01, 2026, 04:22 AM UTC

Affected components

HR Software

Update timeline

  1. investigating Jun 01, 2026, 04:22 AM UTC

    Our engineers are currently investigating the cause of the degraded platform performance. Thank you for your patience.

  2. investigating Jun 01, 2026, 04:49 AM UTC

    Our engineers have identified the cause and are currently working on mitigation. Thank you.

  3. identified Jun 01, 2026, 05:19 AM UTC

    Our engineers are continuing with their mitigation work. We apologise for the continued disruption.

  4. monitoring Jun 01, 2026, 05:43 AM UTC

    Our engineers have mitigated the issue and are currently monitoring.

  5. resolved Jun 01, 2026, 11:58 PM UTC

    After monitoring, this issue has been confirmed as resolved. Thank you

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