EMnify incident

SMS Service Interruption

Resolved after 49 minutes, affecting SMS Connectivity, on January 7, 2026.

resolved Jan 07, 2026, 04:17 AM UTC

Dear emnify Customers, The incident has been resolved, and all services are now fully operational. In case you are still having issues, please reach out to our Support Team via our Help Center. Kind regards, emnify Support Team

Started
Jan 07, 2026, 03:28 AM UTC
Resolved
Jan 07, 2026, 04:17 AM UTC
Duration
49m
Detected by Pingoru
Jan 07, 2026, 03:28 AM UTC

Affected components

SMS Connectivity

Update timeline

  1. investigating Jan 07, 2026, 03:28 AM UTC

    Dear emnify Customers, We are currently investigating an issue with SMS services. As a result, SMS may be delayed or not delivered; further updates will follow shortly. We apologize for the inconvenience. Kind Regards, EMnify Support

  2. monitoring Jan 07, 2026, 03:36 AM UTC

    We have deployed a fix, and we are starting to see the SMS traffic going back to normal. We will closely monitor the situation.

  3. resolved Jan 07, 2026, 04:17 AM UTC

    Dear emnify Customers, The incident has been resolved, and all services are now fully operational. In case you are still having issues, please reach out to our Support Team via our Help Center. Kind regards, emnify Support Team

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