EMnify incident
Downgraded Performance – Embedded Dashboards & Stats API
Resolved after 3 hours 42 minutes, affecting API and Data Analytics, on January 28, 2026.
This incident has been resolved. If you continue to experience any issues, please contact our Customer Support team for further assistance.
Affected components
Update timeline
- investigating Jan 28, 2026, 05:40 PM UTC
We are currently investigating reports of degraded performance affecting the embedded dashboards in the portal and the Stats API. Our team is working to identify the root cause and will provide updates as more information becomes available.
- identified Jan 28, 2026, 05:47 PM UTC
We have identified that the degraded performance is caused by an issue with our infrastructure provider. We are working closely with them to restore normal service as quickly as possible and will provide further updates soon
- monitoring Jan 28, 2026, 08:06 PM UTC
The issue affecting has been resolved. Services are operating normally again, and we are continuing to monitor the situation closely to ensure stability
- resolved Jan 28, 2026, 09:23 PM UTC
This incident has been resolved. If you continue to experience any issues, please contact our Customer Support team for further assistance.
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