EMnify incident

Events and Usage Data Processing Delay

Resolved after 2 hours 11 minutes, affecting User Interface and API and 1 more, on March 13, 2026.

resolved Mar 13, 2026, 02:06 PM UTC

Dear emnify Customers, The incident has been resolved. In case you are still having issues, please reach out to our Support Team via our Help Center. Kind regards, emnify Support Team

Started
Mar 13, 2026, 11:55 AM UTC
Resolved
Mar 13, 2026, 02:06 PM UTC
Duration
2h 11m
Detected by Pingoru
Mar 13, 2026, 11:55 AM UTC

Affected components

User InterfaceAPIData Analytics

Update timeline

  1. identified Mar 13, 2026, 11:55 AM UTC

    Dear emnify Customers, We have identified an issue affecting the processing of events and usage data. As a result, some preview information may be delayed by up to 24 hours. We expect the system to fully recover within the next hour. We will provide further updates as soon as more information becomes available. Kind regards, emnify Support Team

  2. monitoring Mar 13, 2026, 12:04 PM UTC

    Dear emnify Customers, Our monitoring shows that event and usage data processing is recovering and services are gradually returning to normal. We will continue to monitor the system until full recovery is confirmed. Kind regards, emnify Support Team

  3. resolved Mar 13, 2026, 02:06 PM UTC

    Dear emnify Customers, The incident has been resolved. In case you are still having issues, please reach out to our Support Team via our Help Center. Kind regards, emnify Support Team

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