Resolved after 1 hour 8 minutes, affecting VPN services, on April 17, 2026.
Dear emnify Customers, The incident has been resolved, and the OpenVPN service is fully operational again. In case you are still having issues, please reach out to our Support Team via our Help Center. Kind regards, emnify Support Team
Affected components
Update timeline
- identified Apr 17, 2026, 08:47 AM UTC
Dear emnify Customers, We are currently investigating an issue with OpenVPN authentication affecting all breakout regions. We will provide an update shortly. Kind regards, emnify Support Team
- monitoring Apr 17, 2026, 09:10 AM UTC
Our engineering team has identified the cause and has applied a fix. We are closely monitoring the results. Further updates to follow.
- resolved Apr 17, 2026, 09:55 AM UTC
Dear emnify Customers, The incident has been resolved, and the OpenVPN service is fully operational again. In case you are still having issues, please reach out to our Support Team via our Help Center. Kind regards, emnify Support Team
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