Resolved after 7 minutes, affecting PIX, on August 18, 2026.
The issue has been identified and a fix has been applied. We are monitoring closely to confirm full recovery
Affected components
PIX
Update timeline
- investigating Aug 18, 2026, 08:06 PM UTC
Payment method(s): PIX Country: Brazil Impact: We are observing a slight reduction in PIX conversion rates due to failures at two of our partner PSPs (Itaú and PicPay). Our teams are actively working with these partners to resolve the issue and restore full service.
- monitoring Aug 18, 2026, 08:09 PM UTC
The issue has been identified and a fix has been applied. We are monitoring closely to confirm full recovery
- resolved Aug 18, 2026, 08:13 PM UTC
This incident has been resolved.
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