Resolved after 2 hours 13 minutes, affecting E-Wallet, on October 9, 2026.
Payment method(s): E-Wallet Country: Colombia Impact: : We are currently experiencing issues processing E-Wallet payments due to communication problems with one of our external partners. Our team is working closely with the partner to resolve the issue and restore normal service as soon as possible.
Affected components
Update timeline
- investigating Oct 09, 2026, 04:29 PM UTC
Payment method(s): E-Wallet Country: Colombia Impact: : We are currently experiencing issues processing E-Wallet payments due to communication problems with one of our external partners. Our team is working closely with the partner to resolve the issue and restore normal service as soon as possible.
- resolved Oct 09, 2026, 06:42 PM UTC
This incident has been resolved.
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