Ebanx incident

[Bolivia][Cash] Payment processing degradation

Resolved after 20 minutes, affecting Cash, on October 15, 2026.

investigating Oct 15, 2026, 11:54 PM UTC

Payment method(s): Cash Country: Bolivia Impact: We are experiencing a communication issue with our partner in Bolivia, affecting Cash payments. As a result, some transactions may experience minor delays or failures. Our teams are actively working with the partner to resolve the issue and restore full service as soon as possible.

Started
Oct 15, 2026, 11:54 PM UTC
Resolved
Oct 16, 2026, 12:14 AM UTC
Duration
20m
Detected by Pingoru
Oct 15, 2026, 11:54 PM UTC

Affected components

Cash

Update timeline

  1. investigating Oct 15, 2026, 11:54 PM UTC

    Payment method(s): Cash Country: Bolivia Impact: We are experiencing a communication issue with our partner in Bolivia, affecting Cash payments. As a result, some transactions may experience minor delays or failures. Our teams are actively working with the partner to resolve the issue and restore full service as soon as possible.

  2. resolved Oct 16, 2026, 12:14 AM UTC

    This incident has been resolved.

Your product runs on more than Ebanx

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →