Resolved after 1 hour 12 minutes, affecting Cards (credit/debit), on June 22, 2026.
We are observing successful transactions and will continue to monitor to ensure full stability.
Affected components
Cards (credit/debit)
Update timeline
- identified Jun 22, 2026, 01:42 PM UTC
Payment method(s): Cards (credit/debit) Country: Colombia Impact: We have identified the cause of major transaction failures affecting card payments and are actively working with our partners to restore full service.
- monitoring Jun 22, 2026, 01:56 PM UTC
A fix has been applied and we are monitoring the stability of card transactions regarding our partner.
- monitoring Jun 22, 2026, 02:06 PM UTC
We are observing successful transactions and will continue to monitor to ensure full stability.
- resolved Jun 22, 2026, 02:54 PM UTC
This incident has been resolved.
Your product runs on more than Ebanx
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.