Ebanx incident

[Colombia][Cards] Transaction failures

Resolved after 1 hour 12 minutes, affecting Cards (credit/debit), on June 22, 2026.

monitoring Jun 22, 2026, 02:06 PM UTC

We are observing successful transactions and will continue to monitor to ensure full stability.

Started
Jun 22, 2026, 01:42 PM UTC
Resolved
Jun 22, 2026, 02:54 PM UTC
Duration
1h 12m
Detected by Pingoru
Jun 22, 2026, 01:42 PM UTC

Affected components

Cards (credit/debit)

Update timeline

  1. identified Jun 22, 2026, 01:42 PM UTC

    Payment method(s): Cards (credit/debit) Country: Colombia Impact: We have identified the cause of major transaction failures affecting card payments and are actively working with our partners to restore full service.

  2. monitoring Jun 22, 2026, 01:56 PM UTC

    A fix has been applied and we are monitoring the stability of card transactions regarding our partner.

  3. monitoring Jun 22, 2026, 02:06 PM UTC

    We are observing successful transactions and will continue to monitor to ensure full stability.

  4. resolved Jun 22, 2026, 02:54 PM UTC

    This incident has been resolved.

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