Ebanx incident

[Brazil] Unavailability in NuPay Payment Processing

Resolved on November 3, 2025.

resolved Nov 03, 2025, 11:17 PM UTC

Our team has identified and corrected the internal issue that caused unavailability in NuPay payment processing. The incident began at 2025-11-03 19:49 UTC and was resolved at 2025-11-03 20:15 UTC. All systems are now operating normally, and we will continue monitoring to ensure full stability.

Started
Nov 03, 2025, 11:17 PM UTC
Resolved
Nov 03, 2025, 11:17 PM UTC
Duration
–
Detected by Pingoru
Nov 03, 2025, 11:17 PM UTC

Update timeline

  1. resolved Nov 03, 2025, 11:17 PM UTC

    Our team has identified and corrected the internal issue that caused unavailability in NuPay payment processing. The incident began at 2025-11-03 19:49 UTC and was resolved at 2025-11-03 20:15 UTC. All systems are now operating normally, and we will continue monitoring to ensure full stability.

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