Ebanx incident

[South Africa] Degraded partner performance

Resolved after 57 minutes, on November 5, 2025.

investigating Nov 05, 2025, 09:26 AM UTC

We are currently experiencing an outage with our Capitec Pay payment partner in South Africa. The issue began at 08:07 UTC and remains ongoing. Our team is actively monitoring the situation and will share updates as they become available.

Started
Nov 05, 2025, 09:26 AM UTC
Resolved
Nov 05, 2025, 10:23 AM UTC
Duration
57m
Detected by Pingoru
Nov 05, 2025, 09:26 AM UTC

Update timeline

  1. investigating Nov 05, 2025, 09:26 AM UTC

    We are currently experiencing an outage with our Capitec Pay payment partner in South Africa. The issue began at 08:07 UTC and remains ongoing. Our team is actively monitoring the situation and will share updates as they become available.

  2. resolved Nov 05, 2025, 10:23 AM UTC

    The incident is now resolved.

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