Ebanx incident
[Nigeria] Cards Transactions – Payment Processing Instability
Resolved after 17 hours 58 minutes, affecting Cards (credit/debit), on November 20, 2025.
The issue affecting payment processing using some cards on Nigeria has been resolved. We will continue to monitor performance to ensure stability.
Affected components
Update timeline
- investigating Nov 20, 2025, 05:11 PM UTC
We have identified processing issues affecting credit and debit cards in Nigeria. We have already contacted our partners regarding this matter and are waiting for further feedback. We will provide an update as soon as more information becomes available.
- investigating Nov 20, 2025, 09:00 PM UTC
Our partners are continuing to investigate the root cause of the processing issues affecting some cards in Nigeria. We remain in close contact with their team and will provide further updates once we have significant progress to report.
- resolved Nov 21, 2025, 11:10 AM UTC
The issue affecting payment processing using some cards on Nigeria has been resolved. We will continue to monitor performance to ensure stability.
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