Ebanx incident
[Colombia] NEQUI Transactions – Payment Processing Instability
Major Vendor's status page →
Resolved after 1 hour 7 minutes, affecting E-Wallet, on November 26, 2025.
Nequi has recovered its services and we are continuing to monitor.
Affected components
E-Wallet
Update timeline
- identified Nov 26, 2025, 02:56 PM UTC
We have identified instability affecting NEQUI transactions in Colombia. Our provider has confirmed that they are facing an ongoing incident, and we will continue following up with them.
- monitoring Nov 26, 2025, 03:20 PM UTC
Nequi has recovered its services and we are continuing to monitor.
- resolved Nov 26, 2025, 04:04 PM UTC
Service reestablished.
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