Ebanx incident
[Mexico] OXXOPay Transactions – Payment Processing Instability
Resolved after 5 hours 39 minutes, on December 3, 2025.
We are currently experiencing instability with our OXXOPay provider in Mexico. The issue began at 05:10 UTC and is still ongoing. Our team is monitoring the situation closely in partnership with the provider, and we will share updates as soon as new information becomes available.
Update timeline
- investigating Dec 03, 2025, 07:33 AM UTC
We are currently experiencing instability with our OXXOPay provider in Mexico. The issue began at 05:10 UTC and is still ongoing. Our team is monitoring the situation closely in partnership with the provider, and we will share updates as soon as new information becomes available.
- resolved Dec 03, 2025, 01:13 PM UTC
The incident is now resolved.
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