Resolved after 1 hour 47 minutes, affecting Payout API and SPEI, on December 30, 2025.
We are currently experiencing degraded performance with our SPEI payout partner in Mexico. The issue began at 13:00 UTC and is still ongoing. Our team is actively monitoring the situation together with the provider to restore normal service as soon as possible. We will continue to provide updates as more information becomes available.
Affected components
Update timeline
- identified Dec 30, 2025, 02:34 PM UTC
We are currently experiencing degraded performance with our SPEI payout partner in Mexico. The issue began at 13:00 UTC and is still ongoing. Our team is actively monitoring the situation together with the provider to restore normal service as soon as possible. We will continue to provide updates as more information becomes available.
- resolved Dec 30, 2025, 04:22 PM UTC
The incident is now resolved.
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