Ebanx incident

[Colombia] PSE Maintenance

Resolved after 3 hours, on January 19, 2026.

resolved Feb 10, 2026, 02:52 PM UTC

We experienced intermittent availability for PSE payments in Colombia due to scheduled maintenance performed to improve the quality of PSE services. During this period, some transactions may have been rejected by the platform. Payment Type: PSE Country: Colombia Start: January 19th, 06:00 UTC End: January 19th, 09:00 UTC Duration: 3 hours Impact: PSE payments presented intermittence or temporary unavailability in payment processing during the maintenance window. Service was restored after the scheduled maintenance was completed.

Started
Jan 19, 2026, 06:00 AM UTC
Resolved
Jan 19, 2026, 09:00 AM UTC
Duration
3h
Detected by Pingoru
Jan 19, 2026, 06:00 AM UTC

Update timeline

  1. resolved Feb 10, 2026, 02:52 PM UTC

    We experienced intermittent availability for PSE payments in Colombia due to scheduled maintenance performed to improve the quality of PSE services. During this period, some transactions may have been rejected by the platform. Payment Type: PSE Country: Colombia Start: January 19th, 06:00 UTC End: January 19th, 09:00 UTC Duration: 3 hours Impact: PSE payments presented intermittence or temporary unavailability in payment processing during the maintenance window. Service was restored after the scheduled maintenance was completed.

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