Resolved after 1 hour 3 minutes, affecting Payments API and PIX, on February 7, 2026.
PIX payment processing in Brazil is returning to normal levels. We are continuing to monitor to ensure stability.
Affected components
Update timeline
- investigating Feb 07, 2026, 02:55 PM UTC
We are currently experiencing an outage in production affecting PIX payment processing in Brazil.
- investigating Feb 07, 2026, 02:56 PM UTC
We are currently experiencing an degradation in responde time affecting PIX payment processing in Brazil,
- investigating Feb 07, 2026, 03:08 PM UTC
We are currently investigating the issue. Initial indications suggest it is related to networking problems with our cloud provider. We will provide further updates as the investigation progresses.
- monitoring Feb 07, 2026, 03:27 PM UTC
PIX payment processing in Brazil is returning to normal levels. We are continuing to monitor to ensure stability.
- resolved Feb 07, 2026, 03:58 PM UTC
This incident has been resolved.
Your product runs on more than Ebanx
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services