Ebanx incident

Merchant Area – Chargeback Report Unavailable

Resolved after 2 days 20 hours, on February 20, 2026.

resolved Feb 23, 2026, 02:46 PM UTC

The issue affecting the chargeback reports in the Merchant Area has been successfully resolved. All reports are once again available.

Started
Feb 20, 2026, 06:03 PM UTC
Resolved
Feb 23, 2026, 02:46 PM UTC
Duration
2d 20h
Detected by Pingoru
Feb 20, 2026, 06:03 PM UTC

Update timeline

  1. investigating Feb 20, 2026, 06:03 PM UTC

    We have identified an issue affecting the chargeback reports in the Merchant Area. As a result, the report is temporarily unavailable while we investigate and implement a fix. We will provide updates as soon as more information becomes available and once the issue has been resolved.

  2. resolved Feb 23, 2026, 02:46 PM UTC

    The issue affecting the chargeback reports in the Merchant Area has been successfully resolved. All reports are once again available.

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