Ebanx incident
[Brazil][Payments API][PIX] Payment processing degradation
Resolved after 44 minutes, affecting Payments API and PIX, on April 1, 2026.
The issue affecting PIX transactions via the Payments API has been resolved, and services are operating normally
Affected components
Update timeline
- investigating Apr 01, 2026, 11:30 AM UTC
Payment method(s): PIX, Payments API Country: Brazil Impact: We are observing a degradation in PIX payment processing. Our teams are actively investigating the cause and working to restore full service. Some transactions may be experiencing delays or failures.
- identified Apr 01, 2026, 12:12 PM UTC
The cause of the degradation affecting PIX payments has been identified. Our teams are actively working with partners to restore full service stability.
- resolved Apr 01, 2026, 12:14 PM UTC
The issue affecting PIX transactions via the Payments API has been resolved, and services are operating normally
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