Ebanx incident
[Colombia][Payments API][Nequi] Payment processing degradation
Minor Vendor's status page →
Resolved after 40 minutes, on April 21, 2026.
The issue affecting Nequi transactions via the Payments API has been resolved, and services are operating normally
Update timeline
- investigating Apr 21, 2026, 06:20 AM UTC
Payment method(s): Nequi, Payments API Country: Colombia Impact: We are observing a degradation in Nequi payment processing. Our teams are actively investigating the cause and working to restore full service. Some transactions may be experiencing delays or failures.
- resolved Apr 21, 2026, 07:00 AM UTC
The issue affecting Nequi transactions via the Payments API has been resolved, and services are operating normally
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