Duffel incident

Saved cards cannot be used with the card component

Resolved after 1 hour 59 minutes, on August 27, 2026.

resolved Aug 27, 2026, 03:18 PM UTC

A release caused all requests to api.duffel.cards: http://api.duffel.cards to fail with HTTP 500 when handling saved cards. A fix was deployed and the issue was confirmed resolved at 15:18 UTC.

Started
Aug 27, 2026, 01:19 PM UTC
Resolved
Aug 27, 2026, 03:18 PM UTC
Duration
1h 59m
Detected by Pingoru
Aug 27, 2026, 01:19 PM UTC

Update timeline

  1. investigating Aug 27, 2026, 01:19 PM UTC

    We are investigating errors affecting the use of saved card with our card component. Requests to the card endpoint on api.duffel.cards: http://api.duffel.cards are returning HTTP 500 when using a saved card. Card creation and normal card payments are unaffected.

  2. resolved Aug 27, 2026, 03:18 PM UTC

    A release caused all requests to api.duffel.cards: http://api.duffel.cards to fail with HTTP 500 when handling saved cards. A fix was deployed and the issue was confirmed resolved at 15:18 UTC.

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