Resolved after 11 hours 1 minute, affecting Travelport and Travelport and 1 more, on October 21, 2026.
Travelport has re-establish connection to the affected carriers. We can confirm normal operation has now resumed.
Affected components
Update timeline
- identified Oct 21, 2026, 07:39 AM UTC
We have been alerted of a ticketing issue on Travelport's side. Expect a subset of carriers to be unavailable during this. We are working with the supplier to get this unblocked asap.
- identified Oct 21, 2026, 04:23 PM UTC
The supplier has informed us of a fix being deployed. The subset of carriers is still unavailable until we confirm that the fix is deployed.
- monitoring Oct 21, 2026, 06:11 PM UTC
Our supplier has deployed a fix, and we have re-enabled all affected carriers on Travelport. Bookings with these carriers are working normally again. We're continuing to monitor,
- resolved Oct 21, 2026, 06:40 PM UTC
Travelport has re-establish connection to the affected carriers. We can confirm normal operation has now resumed.
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