Duffel incident

Multiple suppliers search outage

Resolved after 4 hours 47 minutes, affecting Aegean Airlines and Qantas and 1 more, on September 28, 2026.

resolved Sep 28, 2026, 05:48 PM UTC

Issue with our Lufthansa Group, Qantas and Aegean Airlines integrations resolved.

Started
Sep 28, 2026, 01:00 PM UTC
Resolved
Sep 28, 2026, 05:48 PM UTC
Duration
4h 47m
Detected by Pingoru
Sep 28, 2026, 01:00 PM UTC

Affected components

Aegean AirlinesQantasQantasAegean Airlines

Update timeline

  1. identified Sep 28, 2026, 01:00 PM UTC

    We have identified by an outage with our Aegean and Qantas direct connections. The supplier has validate a fix and are working to deploy it.

  2. identified Sep 28, 2026, 04:53 PM UTC

    We need to add LHG to this incident as we are seeing elevated timeouts when searching.

  3. resolved Sep 28, 2026, 05:48 PM UTC

    Issue with our Lufthansa Group, Qantas and Aegean Airlines integrations resolved.

Your product runs on more than Duffel

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →