Duffel incident

United shopping and pricing latency degradation

Resolved after 4 hours 54 minutes, affecting United and United, on August 5, 2026.

monitoring Aug 05, 2026, 12:29 PM UTC

Latency has recovered to normal levels.

Started
Aug 05, 2026, 11:03 AM UTC
Resolved
Aug 05, 2026, 03:58 PM UTC
Duration
4h 54m
Detected by Pingoru
Aug 05, 2026, 11:03 AM UTC

Affected components

UnitedUnited

Update timeline

  1. investigating Aug 05, 2026, 11:03 AM UTC

    United shopping and pricing requests are showing increased latency. This may result in missing content. We are in touch with supplier and will provide further updates as soon as we have more information.

  2. monitoring Aug 05, 2026, 12:29 PM UTC

    Latency has recovered to normal levels.

  3. resolved Aug 05, 2026, 03:58 PM UTC

    United latency is back to normal across all endpoints.

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