Duffel incident

Timeouts with SSO provider

Resolved after 2 hours 15 minutes, on July 16, 2026.

monitoring Jul 16, 2026, 10:41 AM UTC

WorkOS has resolved the incident on their side and are monitoring to ensure their fix was successful. We have seen SSO signin succeed but we’ll continue to monitor before updating this to fully resolved.

Started
Jul 16, 2026, 08:30 AM UTC
Resolved
Jul 16, 2026, 10:45 AM UTC
Duration
2h 15m
Detected by Pingoru
Jul 16, 2026, 08:30 AM UTC

Update timeline

  1. investigating Jul 16, 2026, 08:30 AM UTC

    We are seeing some slowness and timeouts with our SSO provider. This will affect organisations with SSO log in for the dashboard enabled.

  2. monitoring Jul 16, 2026, 10:41 AM UTC

    WorkOS has resolved the incident on their side and are monitoring to ensure their fix was successful. We have seen SSO signin succeed but we’ll continue to monitor before updating this to fully resolved.

  3. resolved Jul 16, 2026, 10:45 AM UTC

    Issue with WorkOS integration resolved.

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