Duffel incident
Small number of American Airlines orders incorrectly marked as cancelled
Minor Vendor's status page →
Resolved after 360 days 2 hours, on June 17, 2025.
We've identified an issue with the American Airlines integration where corrupted information returned by the supplier has led us to mark orders as cancelled by the airline. These orders are still intact and accessible via aa.com "aa.com": http://aa.com.
Update timeline
- identified Jun 17, 2025, 12:37 PM UTC
We've identified an issue with the American Airlines integration where corrupted information returned by the supplier has led us to mark orders as cancelled by the airline. These orders are still intact and accessible via aa.com "aa.com": http://aa.com.
- resolved Jun 12, 2026, 03:28 PM UTC
The issue with American Airlines integration has been resolved.
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