Duffel incident

AFKLM order change errors

Resolved after 21 days, affecting Air France - KLM, on April 22, 2026.

monitoring May 12, 2026, 01:21 PM UTC

The supplier issue has been solved and order changes are working again.

Started
Apr 22, 2026, 10:14 AM UTC
Resolved
May 13, 2026, 11:14 AM UTC
Duration
21d
Detected by Pingoru
Apr 22, 2026, 10:14 AM UTC

Affected components

Air France - KLM

Update timeline

  1. identified Apr 22, 2026, 10:14 AM UTC

    We have identified an issue with the AFKLM order changes.

  2. identified Apr 22, 2026, 12:06 PM UTC

    We've disabled order changes for the AFKLM integration while we work to resolve the issue.

  3. monitoring May 12, 2026, 01:21 PM UTC

    The supplier issue has been solved and order changes are working again.

  4. resolved May 13, 2026, 11:14 AM UTC

    The issue with AFKLM is now fully resolved.

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