Duffel incident

Service degradation for Sabre

Resolved after 13 hours 42 minutes, on May 15, 2026.

identified May 15, 2026, 05:46 PM UTC

We have identified an issue with the Sabre integration which was causing order failures. We have disabled the integration for now while we wait for the issue to be resolved.

Started
May 15, 2026, 05:46 PM UTC
Resolved
May 16, 2026, 07:28 AM UTC
Duration
13h 42m
Detected by Pingoru
May 15, 2026, 05:46 PM UTC

Update timeline

  1. identified May 15, 2026, 05:46 PM UTC

    We have identified an issue with the Sabre integration which was causing order failures. We have disabled the integration for now while we wait for the issue to be resolved.

  2. resolved May 16, 2026, 07:28 AM UTC

    Issue with Sabre integration resolved.

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