Duffel incident

Unable to ticket a high number of Travelport order

Minor Vendor's status page →

Resolved after 4 hours, affecting Travelport, on May 13, 2026.

investigating May 13, 2026, 09:53 AM UTC

We are experiencing a high rate of timeouts when ticketing Travelport orders.

Started
May 13, 2026, 09:53 AM UTC
Resolved
May 13, 2026, 01:53 PM UTC
Duration
4h
Detected by Pingoru
May 13, 2026, 09:53 AM UTC

Affected components

Travelport

Update timeline

  1. investigating May 13, 2026, 09:53 AM UTC

    We are experiencing a high rate of timeouts when ticketing Travelport orders.

  2. resolved May 13, 2026, 01:53 PM UTC

    Full resolution has been confirmed by the supplier.

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