Resolved after 1 hour 18 minutes, affecting Travelport and Expedia and 1 more, on September 3, 2026.
We can confirm that the service is back online. We are reaching out to the third party service to work with them on why this occurred.
Affected components
Update timeline
- identified Sep 03, 2026, 10:35 AM UTC
We've identified an issue with fetching rates in our Stays product and are working to restore normal service.
- monitoring Sep 03, 2026, 11:35 AM UTC
The third party service has recovered and we are monitoring before resolving. We have applied some changes to be more resilient against these types of failures from our partner service. We have also already consulted with the partner service regarding this, and are awaiting a response.
- resolved Sep 03, 2026, 11:53 AM UTC
We can confirm that the service is back online. We are reaching out to the third party service to work with them on why this occurred.
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