Duffel incident

Increased errors on Sabre seat maps and offer pricing

Resolved after 15 days 6 hours, on September 3, 2026.

identified Sep 03, 2026, 08:58 AM UTC

A small proportion of Sabre seat map and offer pricing requests (under 1%) are returning 503s. We'll update as we learn more.

Started: Sep 03, 2026, 08:58 AM UTC
Resolved: Sep 18, 2026, 03:07 PM UTC
Duration: 15d 6h
Detected by Pingoru: Sep 03, 2026, 08:58 AM UTC

Update timeline

identified Sep 03, 2026, 08:58 AM UTC

A small proportion of Sabre seat map and offer pricing requests (under 1%) are returning 503s. We'll update as we learn more.
resolved Sep 18, 2026, 03:07 PM UTC

A mitigation has been deployed and the error rates are back to normal.

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