Resolved after 4 days 20 hours, affecting MySchoolBuilding, on February 11, 2026.
While the change has been fully implemented, DNS updates can take some time to fully propagate, so some users may continue to see intermittent access issues for up to another 24 hours. If you are still experiencing any problems, try again using this link https://login.myschoolbuilding.com/msb or accessing the page using an incognito browser. If you need further assistance, please contact us at [email protected]. Thank you for your patience while we worked to resolve this issue.
Affected components
Update timeline
- monitoring Feb 11, 2026, 07:08 PM UTC
We have resolved the issue with users not being able to access MySchoolBuilding. If you are still experiencing this issue, please clear your browser's cache and try again by going to https://login.myschoolbuilding.com/msb or https://www.myschoolbuilding.com/msb. While the change is in place, DNS updates can take some time to fully propagate. Because of this, you may continue to see the issue for a short period. If you need further assistance please contact [email protected]. Thank you for your patience while we worked to resolve this issue.
- monitoring Feb 12, 2026, 03:24 PM UTC
While the change has been fully implemented, DNS updates can take some time to fully propagate, so some users may continue to see intermittent access issues for up to another 24 hours. If you are still experiencing any problems, try again using this link https://login.myschoolbuilding.com/msb or accessing the page using an incognito browser. If you need further assistance, please contact us at [email protected]. Thank you for your patience while we worked to resolve this issue.
- resolved Feb 16, 2026, 03:41 PM UTC
This issue has been resolved. Thank you for your patience!
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