Is Dude Solutions down?

Last checked 7m ago
Current status
Dude Solutions is down

Active incident: TheWorxHub - Access Issue for Canadian clients

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Official status page: https://status.dudesolutions.com · Polled every 5 minutes · 44 components tracked

Dude Solutions is reporting a major outage right now (last checked 7m ago). 1 active incident on the official status page.

Real-time Dude Solutions status, recent outages, and incident history — pulled directly from Dude Solutions's official status page at https://status.dudesolutions.com every 5 minutes. Pingoru tracks 44 Dude Solutions services and has captured 27 incidents in the last 90 days (96.94% uptime). Get email, Slack, Discord, or webhook alerts the moment Dude Solutions reports a new incident — free for 3 monitors, no credit card.

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Dude Solutions uptime 96.94% uptime · past 90 days
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Active incident 1

  1. TheWorxHub - Access Issue for Canadian clients
    Ongoing ● 94d 14h
    Started Jul 06, 2026, 08:09 PM UTC
    TheWorxHub - Senior Living Canada
    Timeline · 3 updates
    • investigating · Jul 06, 2026, 08:09 PM UTC

      Our team is currently investigating an issue impacting access to TheWorxHub for Canadian clients. This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page. Please contact [email protected] if you have any questions.

    • investigating · Jul 06, 2026, 10:25 PM UTC

      We are continuing to investigate an issue that is preventing Canadian clients from accessing TheWorxHub using 'companyname.theworxhub.ca' web addresses. If you are experiencing this issue, you can access your system by using the matching 'theworxhub.com' web address instead (for example, 'companyname.theworxhub.com'). Our team is actively working to resolve the issue as quickly as possible. We will continue to provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience while we work on a solution.

    • investigating · Jul 15, 2026, 08:36 PM UTC

      We are continuing to investigate an issue that is preventing Canadian clients from accessing TheWorxHub using 'clientname.theworxhub.ca' URLs. At this time, we cannot confirm whether the previous URL will be restored, so users should use the currently supported URL going forward to ensure uninterrupted access: 'clientname.theworxhub.com' We recommend updating any bookmarks, shortcuts, or saved links to the supported URL above. We sincerely apologize for the inconvenience and understand how important consistent access is for your teams. We are taking this seriously and are strengthening our internal domain management processes to help prevent similar issues going forward. We will share additional updates as we have more information. Please contact [email protected] if you have any questions"

    Latest: We are continuing to investigate an issue that is preventing Canadian clients from accessing TheWorxHub using 'clientname.theworxhub.ca' URLs. At this time, we cannot confirm wheth…

Recent outages & incidents

Past 90 days
  1. Confirm® OnDemand UK & I - Certificate based Authentication error opening Enterprise
    Resolved 1h 19m
    Started Oct 06, 2026, 01:38 PM UTC · Resolved Oct 06, 2026, 02:57 PM UTC
    Confirm OnDemand EMEA - SQL ServerConfirm OnDemand EMEA - Oracle
    Timeline · 2 updates
    • investigating · Oct 06, 2026, 01:38 PM UTC

      Confirm® OnDemand UK & I Users may experience problems accessing the Confirm OnDemand environment and receive a 'Certificate based Authentication error'. This is being investigated as our top priority and we will rectify it as soon as possible. We apologise for any inconvenience this is causing.

    • resolved · Oct 06, 2026, 02:57 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Unable to log in to Confirm Enterprise OnDemand Production
    Resolved 5m
    Started Oct 06, 2026, 11:03 AM UTC · Resolved Oct 06, 2026, 11:08 AM UTC
    Confirm OnDemand EMEA - SQL ServerConfirm OnDemand EMEA - Oracle
    Timeline · 2 updates
    • investigating · Oct 06, 2026, 11:03 AM UTC

      Confirm® OnDemand UK & I Users are unable to log in to Confirm Enterprise OnDemand Production. Users who are logged in are not affected. This is being investigated as our top priority and we will rectify it as soon as possible. We apologise for any inconvenience this is causing.

    • resolved · Oct 06, 2026, 11:08 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Confirm® OnDemand APAC - SFTP Access
    Resolved 12d 11h
    Started Sep 24, 2026, 09:46 PM UTC · Resolved Oct 07, 2026, 08:46 AM UTC
    Confirm OnDemand APAC
    Timeline · 2 updates
    • monitoring · Sep 24, 2026, 09:46 PM UTC

      We have resolved an issue that affected SFTP access in Confirm OnDemand in the APAC region. Users may be prompted to accept a new host key when connecting to the SFTP service. The environment is operating normally, and we continue to monitor for any remaining access issues.

    • resolved · Oct 07, 2026, 08:46 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Confirm® OnDemand UK & I - SFTP Access
    Resolved 23h 6m
    Started Sep 24, 2026, 09:00 AM UTC · Resolved Sep 25, 2026, 08:06 AM UTC
    Confirm OnDemand EMEA - SQL ServerConfirm OnDemand EMEA - Oracle
    Timeline · 6 updates
    • investigating · Sep 24, 2026, 09:00 AM UTC

      Users are experiencing problems using SFTP to access the Confirm OnDemand Production environment. This is being investigated as our top priority and we will rectify it as soon as possible. We apologise for any inconvenience this is causing.

    • investigating · Sep 24, 2026, 10:19 AM UTC

      We are continuing to work on the SFTP access issue in the Confirm OnDemand environment. This is our top priority and we will rectify it as soon as possible. We apologise for any inconvenience this is causing.

    • investigating · Sep 24, 2026, 11:52 AM UTC

      SFTP access has been restored and we are validating individual user accounts.

    • monitoring · Sep 24, 2026, 11:54 AM UTC

      A fix has been implemented and we are monitoring the results.

    • monitoring · Sep 24, 2026, 02:17 PM UTC

      We are validating the remaining SFTP user accounts and continue to monitor the situation.

    • resolved · Sep 25, 2026, 08:06 AM UTC

      This incident has been resolved. Please contact [email protected] if you have any questions.

    Latest: This incident has been resolved. Please contact [email protected] if you have any questions.

  5. Issue Submitting Support Cases in Maintenance Manager for Education, Maintenance Manager for Manufacturing, Work Manager, and Transportation Manager
    Resolved 2h 58m
    Started Sep 23, 2026, 03:01 PM UTC · Resolved Sep 23, 2026, 06:00 PM UTC
    Maintenance Manager for EDUMaintenance Manager for ManufacturingWork Manager
    Timeline · 2 updates
    • investigating · Sep 23, 2026, 03:01 PM UTC

      We are investigating an issue affecting Maintenance Manager for Education, Maintenance Manager for Manufacturing, Work Manager, and Transportation Manager where the in-product Help option for submitting a support case is currently unavailable. While we work to resolve the issue, please contact Support directly using one of the methods below: Maintenance Manager for Education, Maintenance Manager for Manufacturing, and Work Manager: Email: [email protected] Phone: 877-655-3833 Transportation Manager: Email: [email protected] Phone: 877-655-3833 We are actively investigating the issue and will provide updates as more information becomes available.

    • resolved · Sep 23, 2026, 06:00 PM UTC

      This issue has been resolved and access to submit support cases is restored. We appreciate you patience!

    Latest: This issue has been resolved and access to submit support cases is restored. We appreciate you patience!

See the full Dude Solutions outage history

14 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 18 incidents View full outage history →