Dude Solutions incident

Issue Submitting Support Cases in Maintenance Manager for Education, Maintenance Manager for Manufacturing, Work Manager, and Transportation Manager

Resolved after 2 hours 58 minutes, affecting Maintenance Manager for EDU and Maintenance Manager for Manufacturing and 1 more, on September 23, 2026.

resolved Sep 23, 2026, 06:00 PM UTC

This issue has been resolved and access to submit support cases is restored. We appreciate you patience!

Started
Sep 23, 2026, 03:01 PM UTC
Resolved
Sep 23, 2026, 06:00 PM UTC
Duration
2h 58m
Detected by Pingoru
Sep 23, 2026, 03:01 PM UTC

Affected components

Maintenance Manager for EDUMaintenance Manager for ManufacturingWork Manager

Update timeline

  1. investigating Sep 23, 2026, 03:01 PM UTC

    We are investigating an issue affecting Maintenance Manager for Education, Maintenance Manager for Manufacturing, Work Manager, and Transportation Manager where the in-product Help option for submitting a support case is currently unavailable. While we work to resolve the issue, please contact Support directly using one of the methods below: Maintenance Manager for Education, Maintenance Manager for Manufacturing, and Work Manager: Email: [email protected] Phone: 877-655-3833 Transportation Manager: Email: [email protected] Phone: 877-655-3833 We are actively investigating the issue and will provide updates as more information becomes available.

  2. resolved Sep 23, 2026, 06:00 PM UTC

    This issue has been resolved and access to submit support cases is restored. We appreciate you patience!

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