Dude Solutions incident

TheWorxHub - Security Rounds Won’t Close (Mobile Only)

Resolved after 22 hours 32 minutes, affecting TheWorxHub - Senior Living USA and TheWorxHub - USA - Healthcare, on October 15, 2026.

investigating Oct 15, 2026, 03:35 PM UTC

Our team is currently investigating an issue impacting Security Rounds within TheWorxHub Mobile, where completed rounds are not closing as expected. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience!

Started
Oct 15, 2026, 03:35 PM UTC
Resolved
Oct 16, 2026, 02:07 PM UTC
Duration
22h 32m
Detected by Pingoru
Oct 15, 2026, 03:35 PM UTC

Affected components

TheWorxHub - Senior Living USATheWorxHub - USA - Healthcare

Update timeline

  1. investigating Oct 15, 2026, 03:35 PM UTC

    Our team is currently investigating an issue impacting Security Rounds within TheWorxHub Mobile, where completed rounds are not closing as expected. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience!

  2. resolved Oct 16, 2026, 02:07 PM UTC

    This incident has been resolved.

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