Resolved after 12 days 11 hours, affecting Confirm OnDemand APAC, on September 24, 2026.
We have resolved an issue that affected SFTP access in Confirm OnDemand in the APAC region. Users may be prompted to accept a new host key when connecting to the SFTP service. The environment is operating normally, and we continue to monitor for any remaining access issues.
Affected components
Update timeline
- monitoring Sep 24, 2026, 09:46 PM UTC
We have resolved an issue that affected SFTP access in Confirm OnDemand in the APAC region. Users may be prompted to accept a new host key when connecting to the SFTP service. The environment is operating normally, and we continue to monitor for any remaining access issues.
- resolved Oct 07, 2026, 08:46 AM UTC
This incident has been resolved.
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